Notes on Upgrading

  • If you are planning to upgrade and have a customization, please enter a Support Request for a compatibility update
  • Standard turnaround time is 8 weeks but could vary based on the specific customization
  • You must use the web.config file that is packaged in the new version

Major Changes for WorkPlace 2018 and 2021 if you are upgrading from a version prior to 2018 (v18):

  • The User Interface has been enhanced, if you are on a previous version of WorkPlace please review these changes before applying to your Production Environment
  • Internet Explorer Version 9 and below is no longer supported
  • SQL Server Native Client is now an additional Runtime Component needed for the WorkPlace Web Server, it is included as part of the full installation package
  • The system requirements and installation process have not changed since WP2018